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Accessibility Statement

Accessibility statement for www.highleghparishcouncil.gov.uk

This website is run by High Legh Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some content uploaded to this website is not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • there’s a limit to how far you can magnify the map on our ‘Contact us’ page, which is provided by a third party (Google)
  • the site may contain links to other sites which do not satisfy the accessibility regulations

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us at www.highleghparishcouncil.gov.uk

Technical information about this website’s accessibility

High Legh Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website framework is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Some content is partially compliant, due to the non-compliances listed below.

Non accessible content

Some pages may contain attachments which are not currently compliant, such as:

  • Older PDF files such as Meeting Minutes and Agendas published before 23rd September 2018.
  • Videos.
  • Content produced by third parties or using third party software.

Non-compliance with the accessibility regulations

We will do all we can to identify content that is non-compliant.

Maps displayed by Google Maps – we don’t control how Google Maps displays information, but where possible we provide addresses within the web page’s text (via HTML). When Google makes their map output accessible, we will update our technology accordingly

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

Pictures of event or information posters, when provided by a third party – where possible we provide the information from the picture, within the web page’s text (via HTML). We will encourage all providers of these pictures to provide accessible alternatives in future

Some PDFs published since September 2018 are not in an accessible format, so people using a screen reader cannot access the information.  When we publish new content we’ll make sure our use of PDFs meets accessibility standards.

Disproportionate burden

 

Navigation and accessing information

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

Interactive Maps

Maps displayed by Google Maps – we don’t control how Google Maps displays information, but where possible we provide addresses within the web page’s text (via HTML). When Google makes their map output accessible, we will update our technology accordingly.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Not all documents on this website are created by us. Some documents and content may be created by third parties or using third party software. Where this is the case we will endeavour, on request, to obtain an accessible copy from the original source or to convey the information contained in the document in an accessible way.

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018. For example, we do not plan to fix meeting agendas or minutes for meetings which were published prior to 23 September 2018.

Any new PDFs or Word documents created by us will meet accessibility standards.

How we tested this website

This website is regularly tested by both internal systems and our website provider, Aubergine 262.

We tested a sample of pages:

  • our main website platform, available at highleghparishcouncil.gov.uk
  • services based on a different technical platform but ‘skinned’ to look like our website (Meeting minutes and agendas)

What we’re doing to improve accessibility

We plan to improve accessibility on this website by addressing non-compliance issues (where possible).

This statement was prepared on 15 February 2023.